Effective Date: June 28, 2024
Introduction
At DLC Management Corporation (“DLC”), your privacy is of utmost importance to us. We are committed to protecting your personal information and ensuring that your data privacy rights are respected. This Privacy Policy explains the types of personal information we collect, how we process it, and the steps we take to safeguard your data on our website at www.dlcmgmt.com (the “Website”).
By using our Website and our services, you consent to the collection, use, and disclosure of your personal information in accordance with this Privacy Policy.
Information We Collect
We may collect the following types of personal information from you:
- Contact information: Such as your name, address, email address, and phone number, when you request information, book an appointment, or register for an event.
- Demographic information: Such as your age, gender, and preferences when you voluntarily provide this information or participate in a survey.
- Technical information: Such as your IP address, browser type, and operating system when you visit our Website.
How We Collect Data
Our commitment to your privacy includes transparency about the data we collect and how we use it. This section outlines the technologies and third-party services that assist us in collecting data to improve and personalize your experience on our website.
Analytics and Traffic Management
HubSpot: We use HubSpot for marketing automation and analytics. HubSpot helps us understand how visitors interact with our website, enabling us to tailor our content and marketing strategies more effectively. HubSpot may collect data about your browsing activities but does not gather any personal information. The data collected is encrypted and anonymized to ensure your privacy.
Cloudflare Bot Management: To enhance website security and performance, we utilize Cloudflare’s Bot Management services. This tool helps us identify and manage bot traffic, ensuring a smoother and safer user experience. The data collected by Cloudflare is strictly related to website traffic patterns and does not include personal information. All data is subjected to one-way encryption, further protecting your anonymity.
Video Content and User Interaction
YouTube: Our website features embedded videos from YouTube, which may set cookies on your device. These cookies are used by YouTube to track video views and provide a better user experience. While these cookies help us understand how users engage with our video content, they do not collect personal information.
User Behavior Tracking
Google Analytics: We use Google Analytics to gather insights into how users navigate and interact with our website. This tool uses cookies containing unique identifiers to differentiate between new and returning visitors, helping us analyze user behavior across browsing sessions. Although Google Analytics tracks user interactions, it does not collect personal data.
Advertising and Social Media
We employ the use of various social media and advertising platforms, including Facebook Pixels, LinkedIn, and Adsense, to measure the effectiveness of our advertising campaigns and to customize the advertising content you see. These enable us to track user actions after they are redirected to our website by clicking on an advertisement. The information collected through these tools are anonymized, ensuring that it cannot be linked back to individual users.
Your Choices and Control
We believe in giving you control over your data. Most web browsers allow you to manage your cookie settings, which you can use to limit data collection by the cookies and pixels mentioned above. Please note that disabling cookies may affect your browsing experience and the functionality of our website.
How We Use Your Information
We use your personal information for the following purposes:
- To provide you with the services, information, or assistance you request.
- To improve our Website, services, and customer support.
- To personalize your experience on our Website and provide you with relevant content.
- To communicate with you about appointments, events, and updates.
- To comply with legal and regulatory requirements.
Data Privacy
We have implemented strong data privacy policies and security measures to protect your personal information:
- Access to your personal information is restricted to authorized personnel only.
- Your personal information is stored securely on our servers, using encryption technology when appropriate.
- We conduct regular reviews of our data privacy policies and security measures to ensure continued effectiveness.
Information Sharing and Disclosure
We do not sell, rent, or trade your personal information to (or with) third parties. We may share your personal information with trusted third parties, including:
- Third-party service providers who assist us with our operations, such as data hosting and processing.
- Law enforcement or regulatory authorities, when required by law.
- SMS consent and/or telephone numbers.
Third-Party Websites
Our Website may contain links to third-party websites. Please be aware that we are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies before providing them with your personal information.
SMS Messaging Opt-In and Opt-Out Process
Opt-In to SMS Messages: By opting into our SMS service, you agree to receive text messages from DLC at the phone number you provided for transactional and promotional purposes. Message frequency may vary. Message and data rates may apply. Consent to receive text messages is not a condition of purchasing any goods or services.
To opt-in, you can sign up through our website. By opting in, you confirm that you are the subscriber to the phone number entered and you are authorized to opt-in.
Opt-Out of SMS Messages: If you wish to stop receiving text messages from DLC, you can opt out at any time by texting the word STOP or OPT OUT to the number from which you received our messages. Upon doing so, you will receive a confirmation message indicating that you will no longer receive text messages from us. Opting out of SMS messages will not affect your receipt of important transactional messages from DLC.
For assistance, contact our customer service at privacy@dlcmgmt.com.
Email Marketing Unsubscribe Process
Subscription to Marketing Emails: By providing your email address, you agree to receive promotional and informational emails from DLC. This may include newsletters and announcements about our services.
Unsubscribe from Marketing Emails: If you decide at any time that you no longer wish to receive marketing emails from us, you can unsubscribe by clicking the “Unsubscribe” link at the bottom of any marketing email you receive from DLC. Upon unsubscribing, please allow 48 hours for processing. After this period you will be removed from our marketing email list, and you will not receive further marketing emails from us.
Please note that after you unsubscribe from our marketing emails, you may still receive transactional or service-related emails from us regarding your account or transactions with DLC.
Changes to The SMS and Email Communication Policy
DLC reserves the right to modify this SMS and Email Communication Policy at any time. We encourage you to review this policy periodically for any changes. Your continued use of our SMS and email services after any modification to this policy will constitute your acceptance of such modification.
For any questions or concerns regarding this policy or our practices, please contact us at privacy@dlcmgmt.com.
Children’s Privacy
Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete that information as quickly as possible.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Website. Your continued use of our Website and services after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data privacy practices, please contact us at:
DLC Management Corporation
Attn: General Counsel
565 Taxter Road, 4th Floor
Elmsford, New York 10523
Email: privacy@dlcmgmt.com
