The Retail Retold Podcast highlights the story of community retailers across the country and gives a behind the scenes look at leaders in the CRE industry. Each week our guests share stories of what worked, what didn’t, the ups and the downs – all in an effort to present the audience a critical set of tools needed for CRE success. Join host Chris Ressa and new guests weekly for amazing insights and thought-provoking stories. Presented by DLC Management Corp.
EP 047: Amazing Lash Studio in Iowa with Grant Guidinger
Today’s guest is Grant Guidinger Vice President of Real Estate at WellBiz Brands, Inc.
Grant manages an internal team and external vendor network to support real estate store development and portfolio and asset management for Amazing Lash Studio, Elements Massage, and Fitness Together. In this episode, Grant tells our host Chris Ressa, the story of an Amazing Lash Studio located in Iowa. Have you ever heard of a rogue tenant? Listen in now to learn what they are and how they affected this deal in Iowa!
Zero Cash Flow Deals with Karly Iacono
Today’s guest is Karly Iacono, First Vice President – Net Leased Properties Group for Marcus & Millichap.
The Iacono Retail Group of Marcus & Millichap, led by Karly Iacono, is a highly-skilled group of Commercial Real Estate Brokers with deep expertise in Net Leased Investments and Multi-Tenant Retail with a specific focus on 1031 exchanges. With a broad client base consisting of publicly traded REITS, developers, owner-operators considering sale-leasebacks, and private investors the team is uniquely positioned to move capital across different market segments.
In today’s episode, Karly shares the ins and outs of zero cash flow deals along with interesting insight on net lease investments.
EP 046: What’s for Lunch in America? with Noelle Ifshin
What’s for lunch in America?
Our own Noelle Ifshin from DLC Management joins Chris on the podcast today. Noelle is our in-house expert on all things restaurant. Noelle has held an array of roles for various hospitality organizations, ranging from front and back of house, single unit management to multi-unit director, as well as company-wide profit management duties. She is equally comfortable over a cross-section of volume levels, concept niches and company cultures. Her diverse experience includes Executive Chef Positions, F&B management, catering, large event management projects, renovations and new build-outs.
Listen-in as Noelle and Chris discuss a variety of topics regarding the restaurant industry.
Noelle was also an integral part of creating our FREE eBook, The Restaurant Reinvention, which can download here: https://info.dlcmgmt.com/
Capital Markets Bonus Episode with Spencer Levy and Melina Cordero
Today’s bonus episode includes Spencer Levy and Melina Cordero from CBRE.
Spencer Levy is the Chairman of Americas Research and Senior Economic Advisor for CBRE. Spencer is the chief spokesman on real estate matters for CBRE in the Americas. He is regularly quoted in major business publications and frequently is a guest on business television, including CNN, Bloomberg, CNBC, PBS, and Fox Business. Spencer is the host of CBRE’s podcast “The Weekly Take.” He is widely considered one of the finest commentators in the entire commercial real estate industry.
Melina Cordero is the Managing Director of Retail Capital Markets at CBRE. As the leader of CBRE’s retail capital markets business for the Americas, Melina Cordero leads a team of more than 130 retail professionals who specialize in the sale, debt and structured finance placement assistance, and recapitalization of retail properties.
Here are a few topics that Spencer, Melina & Chris discuss in this episode:
Negative Internet Growth Growth in Demand vs. Shifts in Demand 2019 Capital Markets vs. 2021 Capital Markets Brands Refusing to Sell Online How Local Politics Effect Commercial Real Estate
EP 045: Stuckey’s Roadside Chain in Unadilla, GA with Stephanie Stuckey
She spent her entire life’s savings to buy back her family’s company and now she’s hitting the road!
Our guest today is Stephanie Stuckey, CEO of Stuckey’s roadside chain, a family-owned business headquartered in Eastman, GA. “Proudly selling pecan log rolls and rubber alligators to highway travelers since 1937.”
Today’s episode is a story of true American grit. In this episode Stephanie summarizes the fascinating 80+ year history of the Stuckey’s roadside chain. This family-run business has made it through countless changes in the United States economy and Stephanie is determined to lead the Stuckey’s brand successfully into the future. Listen-in to hear the unique way her grandfather used to decide on new store locations and how Stephanie plans to take this retro franchise head-on into the today’s new modern retail landscape.
Bonus Episode: Top 5 Most Surprising Trends in Traffic at Retail Properties with Ethan Chernofsky
Today we have a special bonus episode with Ethan Chernofsky the VP of Marketing at Placer.ai.
Placer.ai is a location analytics and foot traffic data platform. https://www.placer.ai/
Ethan shares his insider knowledge and goes over the Top 5 Most Surprising Trends in Traffic at Retail Properties. This episode is incredibly thought-provoking to say the least. Listen-in now to hear for yourself!
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EP 044: Starbucks in Newtown, CT with Kevin Solli
Today’s guest is Kevin Solli, our first engineer on the podcast!
Kevin is the founder and principal engineer of Solli Engineering and is experienced in Civil Engineering, specializing in land development. He has extensive experience in the northeast and possesses an in-depth knowledge of the local and state permitting and construction requirements.
Kevin has over 15 years of experience specializing in civil engineering, site development, transportation and traffic analysis and value engineering. He has been responsible for the engineering design and preparation of contract documents for a wide variety of projects. Kevin’s experiences as an engineer, manager and owner have included coordination of multi-disciplined teams of engineers in the professional execution of projects from the due diligence and planning stages through permit approvals and construction completion.
In this episode, Kevin and Chris discuss the story of the Starbucks Drive Thru in Newtown, CT. This story reveals the behind the scenes of making a deal and just how complex the process can be. Listen-in to hear how Kevin over came hurtle after hurtle including topics like building around wetlands, garbage can placement, explaining your reasoning to the town and so much more!
Bonus Episode with Ali Wolf
Ali Wolf is the Chief Economist for Meyers Research. As head of the Economics Department, Ali manages and analyzes the content for Zonda, provides data analytics, runs special research projects, and does presentations across the country on topics spanning both the housing market and the wider economy. Ali has focused a lot of her career on understanding prior recessions and led the charge on ‘Millennials discussing Millennials’ in the homebuilding space.
Listen-in to today’s bonus episode to hear Ali’s latest thoughts on the housing market!
EP 043: AMC Theatre in Carbondale, IL with Stephanie Baldwin
What’s really going on in the movie theater business?
Our guest today is Stephanie Baldwin, Vice President of Real Estate and Analysis for AMC Theatres. Stephanie dives into the world of the movie theater business with our host Chris Ressa. Stephanie provides a behind-the-scenes analysis on AMC’s approach to re-opening and moving forward post-pandemic. She goes on to share a specific story of an AMC Theatres deal in Carbondale, IL. The story highlights her creativity and innovative deal-making approach.
“Be transparent, honest and empathize with the person who’s on the other side of the discussion” – Stephanie Baldwin
EP 042: Taco Mac in Charlotte, NC with Adam Williams
“One deal can change the narrative of your career” – Adam Williams
Are you new in the business or currently struggling to make deals happen? Our guest today is Adam Williams, Partner at Legacy Real Estate Advisors and host of Retail Redeveloped. Williams tells our host Chris Ressa the story of his very first deal. While sharing his story he expresses his strong opinion that getting just one deal under your belt can make all the difference when it comes to opening doors and getting unexpected opportunities that can accelerate your career. This is a great story for anyone whose struggling to make a deal happen or who’s thinking about leaving the commercial real estate business.
Bonus Episode with Judi Fox
On today’s bonus episode of Retail Retold, we have Judi Fox, LinkedIn Business Accelerator – Video & Content Strategist & Speaker.
In this episode Judi opens-up about different tips for growing your network on LinkedIn, types of equipment you need to start creating content and the mentality to use when approaching social media. Whether you are brand new to social media our have been using it for some time, there are tips for all ends of the spectrum in this bonus interview!
EP 041: CVS in Hamden, CT with Andrew Callahan
Today’s guest is Andrew Callahan, co-owner at Venture Retail Partners.
Listen in as Andrew and Chris discuss the story of CVS in Hamden, CT. This is a great episode that exposes all the different moving parts in the deal-making process. Find out why some deals may take more time than others, like this deal in Hamden, where persistence and understanding the process paid off!
EP 040: Mattress Warehouse in Woodbridge, VA with Bill Papettas and Tracy Jones
The COVID Pandemic CLEARING roadblocks?…
We have the full story here!
Can you imagine what it’d be like to reopen 283 stores while also opening a brand new location? Our guests Bill and Tracy open-up about Mattress Warehouse’s experiences through the current pandemic.
Tracy Jones the VP of Marketing at Mattress Warehouse, Inc. Warehouse and Bill Papettas President of Mattress Warehouse join our host Chris Ressa on today’s episode of Retail Retold. Listen in to hear how they are making their customers feel comfortable with the clean shop promise and to learn the insider details about their new location in Woodbridge, VA.
Bonus Episode with Tony D’Onofrio
Large companies like Amazon, Walmart & Target have been digitizing their business’ at a rapid pace, but what does the digital transformation look like for ALL retail stores?…
Today’s episode of Retail Retold is a BONUS interview with Tony D’Onofrio. Tony D’Onofrio is CEO of the consultancy firm TD Insights where he is recognized as a global social media influencer in retail, security, and emerging technologies. Tony is listed as a top 100 Global Retail Influencer 2019 and publishes regularly on multiple global platforms including www.tonydonofrio.com.
His Current Focus Includes:
Private equity board assignments for portfolio companies A leading global motivational speaker voice on the “Disruptive Future of Retail” Consulting with select innovation companies on global growth & expansion Disrupting selected sectors through industry-leading social media activities. Listen-in to Tony’s enlightening episode about the world of retail technologies and digitalization now!
EP 039: Lidl in Frederick, MD with Connor Bevans & Adam Greenberg
On today’s episode of Retail Retold, we have TWO guests! The first is Connor Bevans Senior Director of Real Estate at Lidl US and Adam Greenberg VP of Leasing at DLC Management Corp. Connor and Adam were both an intricate part of two new Lidl deals. This episode dives deep into the specific story of the new Frederick, MD location which is currently under construction. This is a story based on a relationship foundation, working well together, understanding what each company needs and honest communication.
Other topics Chris, Connor and Adam take-on include:
In-person meetings The current state of grocery Market growth Commitments Communication
EP 038: Dutch Bros Coffee in Rio Rancho, NM with Aaron Harris
Over 50 new deals signed in the past 4 months…
Today’s guest is Aaron Harris, Vice President of Real Estate and Construction for Dutch Bros Coffee. Aaron describes how the Dutch Bros company has leaned into the new consumer trends, worked on growth, and found success through the pandemic. He goes on to tell our host Chris Ressa about the specific story of Dutch Bros Coffee in Rio Rancho, New Mexico. Listen in to hear how this brand new location had instant success and a line in the drive-thru before they even opened!
Bonus Episode with Danny Klein
A quick-service boom, changing consumer demand & contactless payment…
BONUS episode with Danny Klein, Director of Digital Content at Food News Media | QSR magazine | FSR magazine. Chris and Dan chat openly about the positives and negatives regarding the current state of the food and beverage industry. Listen-in to the thought-provoking episode now!
EP 037: The Container Store in New York, NY with Valerie Richardson
“We can build beautiful properties but if we don’t have tenants in those properties that are fresh and relevant and compelling to the customer then we’ve lost the game.” – Valerie Richardson
In today’s episode of Retail Retold we have Valerie Richardson, Vice President of Real Estate at The Container Store.
Richardson has over 35 years of experience in retail real estate, working for brands such as Trammell Crow Company, Ann Taylor, Barnes & Noble and most recently, The Container Store, where she has led the real estate team for 19 years. An active industry participant and advocate, Ms. Richardson was elected Chairman of ICSC for the 2018-2019 term, after having served on the Board of Trustees since 2004. She was the first ICSC Chairman to come to the post from an active retail company.
On today’s episode, she shares the story of the first The Container Store in Chelsea, NYC. The journey of this store is Complex, innovative and full of fascinating information. Listen in to hear how this store changed the entire trajectory of the entire company.
EP 036: VASA Fitness in Phoenix, AZ
A true entrepreneur…
Today’s guest is Josh Simon, CEO & Founder of SimonCRE.
Josh is a true entrepreneur who grew his company from 1 person to 40 in the last 10 years. His company, SimonCRE, is a full service commercial real estate development company based in Scottsdale, Arizona. They specialize in ground-up development, single-tenant build to suit projects and redevelopment of distressed properties.
In today’s episode, Josh shares the story of VASA fitness in Pheonix, AZ. Listen in to hear how a fire, a forecloser and a farmer have to do with a new VASA Fitness opening in 2021.
Bonus Episode with Steve Collins
BONUS EPISODE with Steve Collins.
Steve has worked in commercial real estate since 2006. Throughout his career, he has been involved in all facets of the industry including site selection, development, leasing, management, and investment sales. Since 2011, Steve has focused on investment sales. Since focusing on investment sales he has completed almost $500 million in transactions across 7 states. Prior to commercial real estate, Steve worked for U.S. Congressman Charlie Norwood (GA) as his Project Coordinator where he was involved in a variety of local and national issues.
Steve is a 2002 graduate of Harvard University. While at Harvard, Steve was a four year member and All-Ivy performer for the Harvard football team. Prior to Harvard, Steve attended Fork Union Military Academy where he was a member of the Post Graduate football team.
Steve is a member of the International Council of Shopping Centers, the Georgia Sports Hall of Fame Foundation Board, and is a graduate of the Coverdell Leadership Institute.
Listen-in as Steve tells Chris how a few months of quarantine inspired him and his partners to rent an RV and travel across the country…
EP 035: Office Depot in Miami, FL with Nicholas Roth
What does a Miami night club have to do with Office Depot?… Listen-in to find out.
Our guest, Nicholas Roth, has over 20 years of experience in the retail real estate industry. He is currently the VP of Real Estate at Rooms To Go. On today’s podcast, Nicholas shares the story of Office Depot in Miami, FL. This story is one-of-a-kind to say the least! Nicholas describes how his persistence turned into a dynamite deal!
Bonus Episode with Anjee Solanki
What does the customer journey look like post-pandemic?
On today’s episode we have Anjee Solanki, National Director of Retail Services, US at Colliers International. Anjee believes Optimization and efficiency will lead the world of retail into the future. Do you agree? In this episode, Chris Ressa and Anjee discuss a variety of topics such as over-blown headline news, closure data, ghost kitchens, optimistic American views, revenge spending, engaging consumers and more!
EP 034: Panera in Shrewsbury, MA with Ben Kaplan
What does the cafe of the future look like?…
Today’s podcast features Ben Kaplan, VP of Real Estate and Development at Hamra Enterprises. Hamra Enterprises operates, develops and owns multiple restaurant brands such as Panera Bread, Wendy’s, Noodles and Company in Massachusetts, New Hampshire, Illinois, Missouri, Kansas, Arkansas, Tennessee and Mississippi. Ben oversees all real estate, development and facilities for all of their brands. Chris Ressa and Ben discuss their views on the food and beverage industry, what businesses of the future may look like, Panera franchises and more!
Bonus Episode with Chris Walton
BONUS EPISODE! Chris Walton is a leading expert and influencer in omnichannel retailing. An accomplished Senior Executive, with nearly 20 years of success within the retail and retail technology industries, Chris has high-level executive experience across nearly every discipline within retail. Currently, he is the CEO and Founder of Omni Talk, one of the fastest-growing blogs in retail, and Third Haus, a retail technology lab and joint venture with Xenia Retail out of Minneapolis. He is a regular keynote speaker, a contributor for Forbes and the Robin Report, and he also sits on the Advisory Board for Delivery Solutions and Xenia Retail. Listen-in as Walton and our host Chris Ressa tackle current topics that revolve around the retail world.
EP 033: Tropical Smoothie Cafe in Rockwall, TX with Melissa Tinsley
The franchise opened just two weeks prior to the COVID19 shut-down…
In today’s episode of Retail Retold we have Melissa Tinsley, Franchise Real Estate Manager from Tropical Smoothie Café. Melissa shares a unique story about a new franchise location that recently opened in her own hometown of Rockwall, TX. Chris & Melissa discuss the ups and downs that this Tropical Smoothie Cafe has already faced just within it’s first few months of opening. The first and biggest challenge being the COVID19 “shut-down” just TWO WEEKS after it’s launch. Listen in to hear how the story develops and what the business looks like post-pandemic.
Bonus Episode with James Cook
BONUS EPISODE! Today’s guest is James Cook, Americas Director of Retail Research at JLL and Host of the Where We Buy Podcast. James focuses on the development and implementation of research strategy, methodology, platform deliverables and broad sector analyses for retail property markets in the Americas. With this intelligence, he produces industry-leading research and insightful thought leadership. In today’s podcast, James & Chris discuss the staggering unemployment number, online retailers, relationships between landlords and tenants, daily needs retail, experiential retail and more! Listen in now to find out what James is most optimistic about coming out of the pandemic.
EP 032: Capriotti’s Sandwich Shop in Sioux Falls, SD with David Bloom
“Having alignment on mission, purpose and values means more today then ever before…”
On today’s episode of Retail Retold we have David Bloom, Chief Development and Operating Officer of Capriotti’s Sandwich Shop, Inc. David has over 30 years of experience in the restaurant industry, including being a part of Quiznos expansion from 18 locations to a staggering 5,000 locations. On this episode Chris Ressa and David discuss restaurant delivery fees, take out, market data, mobile kitchens, brick and mortar locations and a recent rise in Capriotti’s sales. Listen-in to find out what David thinks will leave a lasting impact on the restaurant industry moving forward.
#RetailRetoldPodcast #RetailRetold #RetailRealEstate
Bonus Episode with Creditntell
On today’s episode of the Retail Retold Podcast we have the top analysts from Creditntell. The Creditntell guests include Jim Rice, Sheema Shah, And Michael Blackburn. Listen-in as they review and discuss the current status of various retailers including what trends they foresee sticking around post-pandemic. They also cover topics such as enclosed malls, out-of-date merchandise, online purchasing, curbside pickup and digitally native brands.
EP 031: Cell Phones For Less in Syracuse, NY with Anas Almaletti
From chemistry to CEO…
This week’s guest is Anas Almaletti, CEO of Cell Phones For Less Inc. Listen to Anas’ story of growing with Cricket wireless, creating growth and scaling his company into an astounding 27 stores. In this episode, Anas shares details about his perseverance, determination and hard work that helped him achieve the growth he has today. Anas tells Chris the unique way he got the idea for opening up his first store as well as his journey from a Chemistry Major to CEO.
EP 030: Publix in Orlando, FL with John Crossman
It’s beyond location, location, location…
John Crossman is an accomplished business and real estate executive, speaker, and author with a flair for transforming organizational go-to-market strategies as well as outperforming sales goals for leading companies, including Crossman & Company and Trammell Crow Company. Currently, John provides consulting services to executives, organizations, and educational institutions on building and sustaining success.
John is often sought to speak about his book, “Career Killers/Career Builders: The Book Every Millennial Should Read”. In this book, he shares authentic stories and keys to his own success, professionally and personally, including the importance of “becoming coachable”.
On today’s show, John tells Chris Ressa the story of Publix in Orlando, FL.
Want to know how Disney, Publix & Retail Center of the Year relate? Listen to John’s unique story which highlights the importance of relationships, respectfulness and trust.
EP 027: C-PACE expert Adam Lipkin (re-release)
On today’s episode we have Adam Lipkin a.k.a the C-PACE Guy. Adam is the Executive Director at Hannon Armstrong. Wondering what C-PACE is? “Commercial Property Assessed Clean Energy (C-PACE) is a financing structure in which owners borrow money for energy efficiency, renewable energy, or resiliency costs and make repayments as an assessment on their property tax bill. On most development projects, that can be a lot, up to 20-25% or more of your combine hard and soft costs. Listen in as Lipkin tells Chris all about C-PACE and how it might benefit your next project!
EP 029: Rocky Mountain Chocolate Factory in Great Falls, MT with Amy Hall
On today’s podcast we have Amy Hall, COO of Caton Commercial Real Estate Group.
Amy has evolved as a leader in the commercial real estate industry. Serving as a speaker, facilitator, teacher, mentor, Illinois state Ambassador for ICSC, and as a panelist/moderator for ICSC and other industry organizations.
In this episode Amy tells the story of Rocky Mountain Chocolate Factory in Great Falls, Montana. Amy & Chris discuss this story, 3D Virtual Tours, the future of curbside pick-up, what life’s like in Chicago and more. Listen here!
EP 028: Manolo Blahnik in NYC, with Ariel Schuster
On today’s podcast we have Ariel Schuster. Schuster brings 20 years of retail real estate experience to his role as a vice chairman with Newmark Knight Frank. Schuster’s roster of landlord clients includes such prestigious owners as Brookfield, Edward J. Minskoff Equities, Extell Development, The LeFrak Organization, Related Companies, SL Realty Corp. and The Winter Organization, among others.
In this episode, Schuster shares his own opinion about the current retail real estate landscape in NYC. He tells Chris about his predictions for NYC post COVID-19 and also discusses his own story about a recent deal he worked on for a luxury shoe store, Manolo Blahnik which will be opening on Madison Avenue in NYC.
Bonus Episode with Sucharita Kodali
On today’s podcast we have Sucharita (Mulpuru) Kodali. Sucharita is the Vice President and Principal Analyst at Forrester Research. Sucharita serves digital business strategy professionals. She is an expert on eCommerce, omnichannel retail, consumer behavior, and trends in the online shopping space. She is also an authority on technology developments that affect the online commerce industry and vendors that facilitate online marketing and merchandising.
In her research, Sucharita covers such consumer-oriented topics as eCommerce forecasting and trends, merchandising best practices, conversion optimization, and social computing in the retail world. She has also authored “The State Of Retailing Online,” a joint study conducted annually with NRF.
Before that Sucharita worked for various Retail companies such as Disney, Saks Fifth Avenue and Toy’s R Us. Sucharita brings her personal perspective on how the current Pandemic is effecting retail and how it may change retail for years to come. Listen-in as Chris & Sucharita dive-deep into the current world of Retail and what can be expected in the near future.
EP 026: Launch Trampoline Park in Warwick, RI with Rob Arnold
On today’s episode of Retail Retold we have Rob Arnold Co-Owner and CEO of Launch Franchising. Rob tells our host Chris Ressa the story of his flagship Launch Trampoline Park in Warwick, RI. An entrepreneur to his core, Rob shares how a trip to Disney inspired the birth of Launch Franchise. In this interview Rob highlights the importance of Launch Trampoline Park evolving into Launch Entertainment. He describes all the new lanes of entertainment they have recently introduced which includes VR, bowling, arcades, laser tag and even a few bars! He also opens up to Chris about what their re-opening plan is going to look like, noting that the most important part is making sure their customers are comfortable, safe and ready to re-enter social settings. Listen to find out how he put a creative spin on face masks which will even make them fun for the whole family to wear!
EP 025: Cost Segregation Expert, Yonah Weiss
IMPORTANT EPISODE FOR SMALL BUSINESS OWNERS! As Business Director at a national cost segregation leader, Madison SPECS, Yonah Weiss has assisted clients in saving tens of millions of dollars on taxes through cost segregation. On today’s podcast Yonah shares his insider tips on cost segregation and explains the recent changes to the CARES ACT. Have you heard of QIP (Qualified Improvement Property)? Are you wondering if it will change your Cost Segregation Benefits? If so, you definitely will be interested to hear if there’s a way your own small business can benefit from the new CARES ACT updates. Listen for yourself and let us know what you think!
Retail Retold Bonus Episode with Zach Lones
Bonus Episode! On today’s podcast we have Zach Lones, Director of Social Media Marketing at Wal-Mart. As you can imagine, Zach has an interesting perspective on how the digital landscape will affect future business’. Zach shares his top 3 social media tips as well as his own personal story with our host Chris Ressa. Listen as they discuss his journey from Cashier to Store Manager to how he landed his current role as Director of Social Media.
EP 024: Denver Bouldering Club in Thornton, CO with Caleb Krumsieg
A cold calling success story! Caleb Krumsieg, Director of Leasing at Dunton Commercial LLC in Denver Colorado, tells Chris the story of how Denver Bouldering Club ended up at their center in Thornton, CO. Krumsieg shares how they’ve created a unique synergistic destination for local consumers out of a run-down center. This story highlights the importance of tenant relationships and merchandising mix, while proving that the old fashion cold calling method still works! Listen-in to hear for yourself.
EP 023: CVS in Peekskill, NY with Adam Ifshin
C: “What’s your best piece of commercial real estate advice?”
A: “It’s always people before assets.”
Today’s episode features our fearless leader Adam Ifshin. Adam is the Founder and CEO of DLC Management Corp., which he founded in 1991. Since then, he has grown DLC into one of the nation’s premier owners and operators of retail real estate, and one of the most active acquirers of assets with value added potential. He openly shares the journey on how he became the team-building entrepreneur he is today. An economic historian by training, Adam shares some enlightening predictions, getting real about the current state of the industry and describes his thoughts on what he believe’s the post COVID-19 era will be like. His insights are eye-opening to say the least.
The second portion of this podcast is the story of a CVS in Peekskill, NY. This particular deal is definitely special… for a few reasons!
Listen to find out why.
EP 022: Fireside Chat with Dana Telsey
Has the retail landscape changed forever? Listen in to Chris Ressa and Dana Telsey’s virtual “fireside chat” about the industry on today’s podcast. Dana is the Chief Executive Officer/Chief Research Officer at Telsey Advisory Group. In 2020, Dana was recognized for her leadership in Finance by Barron’s, on their inaugural 2020 list of 100 Most Influential Women in U.S. Finance. In 2018, Ms. Telsey was elected to the International Council of Shopping Center’s (ICSC) Board of Trustees for an initial three year term. In 2016, Ms. Telsey won the Thomson Reuters award for “Number 1 Stock Picker for Multiline Retail”. In this episode Chris and Dana dive into their own personal predictions about the future of retail real estate and share their thoughts on the way we will all engage with each other in the future. Take a listen & join in their conversation!
EP 021: Ashbrook Marketplace in Loudoun County, VA with Diana Shipley
On today’s episode, we have Diana Shipley, Vice President of Leasing at Saul Centers, Inc. Saul Centers, Inc. operates and manages a real estate portfolio of 59 grocery anchored shopping centers and office properties totaling approximately 9.1 million square feet. Approximately 85 percent of cash flow is generated from properties in the metropolitan Washington D.C/Baltimore area. Additional Centers located in Atlanta, Florida, North Carolina and New Jersey markets. In this episode our host Chris Ressa & Diana Shipley do a deep dive on an entire development called Ashbrook Marketplace. Diana shares the behind-the-scenes details about how they were able to lease-up 100% of the center within one year! Listen as Diana & Chris discuss this story as well as other current events affecting the commercial real estate world today.
EP 020: Whole Foods Market in Winter Park, FL with Kim McCann
Police escorts at a public forum, an old junkyard & a barn remodeled into a modern Whole Foods? That’s right, today’s episode has everything! Our guest of honor today is Kim McCann of ELEVEN18 Architecture. Kim Day McCann AIA LEED AP, Mark Adams AIA and Neke White make up the heart of the ELEVEN18 team and with over forty years of combined experience in architecture, interior design, and graphics. Today, Kim chats with our host Chris Ressa about a particularly interesting story located in Winter Park, FL. Listen as Kim shares all the behind the scenes drama that made this project into a reality!
Retail Retold Bonus Episode with James Walker
BONUS EPISODE! On today’s podcast we have James Walker. With more than 30 years of broad based, senior level, management experience in the hospitality and retail industries, Walker has served as President, Chief Development Officer, as well as in Senior Operations and New Product Development positions, for brands such as Baja Fresh®, Cinnabon®, Johnny Rockets® and Subway®. As the North American Vice President for Subway®, Walker oversaw their 28,000 restaurants in the U.S. and Canada. He has conducted business in more than 70 international markets, including such emerging markets as Saudi Arabia, Tunisia, Pakistan and Mongolia. Today, Walker is the SVP for Nathan’s Famous, Inc. Listen as Chris & Walker discuss the future of Nathan’s famous and the exciting new business ventures the company is growing into.
EP 019: Cash Wise Food & Liquor, Dickinson, ND with Adam Hirschfeld
On today’s podcast we have Adam Hirschfeld a partner at Rudolph Fields LLP. Adam has significant experience in the areas of retail and office leasing, as well as other areas or real estate law. Adam has worked on many new developments, re-developments, and expansions of shopping centers. In this episode Adam & Chris discuss the story of Cash Wise Grocers at the Prairie Hills Mall in Dickinson, North Dakota. Listen as Adam shares his unique legal perspective as they discuss the behind scenes legal challenges of leasing deals.
EP 018: Planet Fitness & Kohls Partnership with Jen Annello
On today’s episode of Retail Retold we have Jen Annello, Director of Real Estate for Planet Fitness Midwest, South Central U.S. & Mexico. Chris & Jen discuss the booming fitness industry and the future of Planet Fitness’ growth. Jen shares her view on competition in the industry and the reason for Planet Fitness’ success. In this episode Chris & Jen dive deep into the story of Planet Fitness’ recent partnership with Kohls. Listen as Jen talks about the progress of this valuable relationship and the benefits that the two business’ have on each other.
EP 017: Anchor Shops, Philadelphia, PA with Shlomo Chopp
On today’s episode we have Shlomo Chopp the Founder & CEO of Anchor Shops by ShopFulfill. Chopp has over 15 years’ experience in technology and real estate with a focus on problem solving and asset turnaround. It’s easy to hear Shlomo’s passion as he tells Chris about his recent deal in Pennsylvania. Chopp will be debuting his new concept with the launch of Anchor Shops in Philadelphia’s downtown Fashion District. Chopp dives deep into what makes the Anchor Shop a unique shopping experience for modern day consumers. Listen as he shares his view on the future of retail and find out how he’s planning to merge the two worlds of e-commerce & physical retail.
Retail Retold Bonus Episode with Barry Wolfe
Bonus Episode 002! Prior to joining Marcus & Millichap, Barry Wolfe was a practicing attorney (JD, University of Georgia) specializing in retail real estate transactions and served as in-house counsel and head of the real estate-legal department for a NYSE-traded retailer. He is also a multi-year CoStar Power Broker with over 25 years of experience in the real estate industry. Listen as Chris & Barry discuss the world of triple net leases. Barry shares his personal insights on the industry and talks about the importance of focusing on all aspects of a deal instead of just judging an opportunity by the credit alone.
EP 016: Floor and Decor, Las Vegas, NV with Deana Marcello
Deana Marcello is a Vice President at Logic Commercial Real Estate bringing over ten years’ experience specializing in commercial REO, investment and owner/user sales as well as representation for national retail tenants and institutional landlords. Listen as she tells the story of transforming a “retail graveyard” into a thriving shopping center with over 90% occupancy. Deana shares the story of a Floor and Decor deal which started this positive momentum.
Ep 015: SHOWFIELDS, Miami with Amir Zwickel
In today’s episode, we feature Amir Zwickel, Co-Founder & Chief Real Estate Officer at SHOWFIELDS. Amir describes the holistic approach to their store model, and tells the story of his new flagship store opening in Miami.
He walks us through the new concept of “C” Commerce which contains the five C’s: Convenience, Curation, Content, Community, and Connection. Listen as he shares the importance of curating an experience for consumers, providing them with a new way to discover new and local brands.
EP 014: Polpettina, Eastchester, NY with Kyle Inserra
Kyle Inserra currently works as Associate at CBRE specializing in restaurant brokerage but he didn’t take the traditional path to become one.
After studying Business Administration at Franklin & Marshall College, he attended the prestigious French Culinary Institute now known as International Culinary Institute. He spent 15 years as Executive Chef and Food & Beverage Manager working in the New York City, Hoboken and U.S. Virgin Islands.
Coming back to New York from U.S Virgin Island, he opened his former restaurant, Polpettina in 2009. Originally a deli store with just 10 seats, Kyle describes how he turned this place into a widely successful restaurant in Southern Westchester.
In today’s episode, Kyle shares rookie mistakes he has made in the earlier years of running Polpettina and how he turned these hard lessons learned into valuable experiences.
From tricky zoning permits to the importance of picking the right business partner, his story describes challenges that would be helpful for any first-time restaurant owners.
EP 013: Purple Pop Up Stores with Melissa Gonzalez
Direct-to-consumer (DTC) brands are skyrocketing in popularity — the shopping experience is convenient. But the downside is that you have to buy the product untouched and unseen.
That’s where pop-up stores come in. Not only these stores present consumers with the elements of fresh feel, exclusivity, and surprise, they give DTC and digitally native brands the opportunity to interact with their consumers and showcase their products – in person.
No wonder there are more pop-up stores popping up everywhere.
On today’s show, Chris talks to Melissa Gonzalez, retail strategist and CEO of The Lionesque Group. Since 2009, The Lionesque Group has worked with leading and emerging brands to open more than 150 brick and mortar locations. Their impressive client list includes Nordstrom Local, Madison Reed, Sally Hansen, Purple, Amazon Video and many more.
Melissa dives deep into how pop-up stores are developed in a variety of shapes and how digitally native and DTC brands decide on their brick-and-mortar locations. Melissa shares her story of working with Purple (the world’s first comfort tech company selling mattresses and pillows) to find their pop-up stores.
Last but not least, don’t forget to check out Melissa’s new book, The Pop Up Paradigm: How Brands Build Human Connections in a Digital Age!
EP 012: Massage Envy, Lake Success, NY with Jayson Siano
In today’s episode Chris sits down with Jayson Siano, CEO of SABRE Real Estate and the Founder of b.creative and FitWell Advisors. Jayson is a renaissance man in the industry responsible for the expansion of many brands into the NY Metro market including Starbucks, Orange Theory Fitness, Chipotle, City MD and SolidCore. In this episode you’ll learn why patience is key as they discuss the story of Massage Envy at Lake Success Shopping Center in New Hyde Park, NY and other stories from Jayson’s past. Jayson also touches on the importance of differentiating your business and how consumers are shaping the future of retail real estate and other trends in the CRE world.
Jayson Siano / Website: sabre.life / Social: Instagram – JaysonSiano
EP 011: Howard and Phil’s Western Wear, Pasadena, CA with Bob Phibbs
LinkedIn’s top retail influencer, author of three books, internationally recognized business strategist, customer service expert, sales coach, marketing mentor, and motivational business speaker?
Yes, we’re talking about just one person. Impressive, right?
Bob Phibbs, aka the Retail Doctor, joins us on today’s jam-packed show.
In this episode, you’ll learn why it’s so critical for retailers to create an emotional connection between their brands and customers, and how improving soft skills of the frontline store staff can improve customer experiences, ultimately driving revenues up.
Also, stick around to hear Bob’s WILD story on opening a Howard and Phil’s Western Wear store in Pasadena, CA in just TWO days!
This is a great episode with a true retail rock star who has seen and experienced the ups and downs of the retail industry over the last 30 years.
If you like this show, please share it with your friends, colleagues, family, and neighbors! Download this one today and make sure you subscribe to it so you don’t miss our new episodes every Thursday!
Retail Retold Bonus Episode with Steve Dennis
A decade ago, you could get away with being average in retail because consumers back then didn’t have the same kind of resources and information we have these days. Since the emergence of digital disruptions, everything has changed. There is no room for average, boring retail anymore.
Steve Dennis, who has more than 30 years of experience in retail as a senior executive at Fortune 500 retail companies and now a strategy consultant, talks why consumers now demand Remarkable Retail and how to create it. Steve says, retail must also be personal. No customer wants to be average, and no customer has to be. That said, how do we define a memorable retail experience? How can retailers create relevant, authentic and impactful experiences for their customers? Find out now!
Join Chris as he talks with Steve about the essentials for remarkable retail and his new book.
EP 010: Bealls Outlet, Bradenton, FL with Wade Laufenberg
EP 009: Salsa Fresca, Bedford Hills, NY with Seth Hirschel
In the summer of 2008, John Tucker approached Marc Miles and Seth Hirschel with a business plan to open a healthy fast-casual Mexican restaurant that was absent in the Westchester County, New York. They founded Salsa Fresca shortly after, opening its first restaurant in Millerton, N.Y., with an open kitchen concept while using fresh, quality ingredients. Fast forward, Salsa Fresca now has 10 locations in New York and Connecticut and plans to expand nationally.
In today’s conversation with Seth Hirschel, one of Salsa Fresca’s founders and Chief Development Officer, Seth shares what he has learned from building Salsa Fresca and how the whole narrative on the fast-casual is changing.
EP 008: CanesWear, Davie, FL with Beth Azor
On today’s show, Chris interviews Beth Azor who currently owns and manages six shopping centers in Florida. Beth tells a fantastic story of the success of a local mom and pop store, CanesWear. About six years ago, Beth spots a store about a mile away from her Shoppes at Arrowhead shopping center that sells apparel merchandise for the University of Miami sports teams. Immediately seeing the potential of this store and recognizing it as a destination draw tenant, Beth persuades the owner of CanesWear to move to vacant space at her shopping center. Of course, it wasn’t easy. But she succeeded in bringing CanesWear to her shopping center and ultimately helping the local store grow its business in size and earning from $300,000 to over $1 million. Today’s episode is a true example of how landlords can motivate tenants to build greater business and wealth while genuinely understanding their business needs. Don’t miss it!
EO 007: Liquor Factory, Andover, NJ with Matt Tobin
New Jersey is notorious for its restrictive laws governing who can sell alcohol. Those laws limit the supply of licenses based on population – one liquor license per 5,000 residents. Because of such restrictions, many liquor licenses in New Jersey are bought from existing license holders. In places where demand is high, licenses can sell for $1million or more – if they are available at all.
Despite this restrictive business landscape, Liquor Factory has paved its way to becoming a staple in New Jersey with six different locations. On today’s show, Matt Tobin of Liquor Factory dives deep into what is like running a successful family business. Plus, he gives great and practical tips on opening a liquor store in New Jersey.
In this episode, we cover these FAQs:
How many liquor licenses can a person hold in NJ? What’s the difference between restaurant licenses and liquor licenses? How long is the liquor license bidding process? How do you ensure the success of each store when you own several locations? How can you turn a former restaurant into a liquor store? What kind of license do you need?
EP 006: Hibbett Sports, Louisville, Mississippi with Jeff Gray
EP 005: Stella Valle, Flemington, NJ with Ashley Dellavalle Jung and Paige Dellavalle Walker
Sister duo Ashley Dellavalle Jung and Paige Dellavalle Walker have been seen by millions on Shark Tank. After successfully pitching their jewelry business to the Sharks in 2013, the sisters, who are also West Point grads and retired soldiers, have opened their first Stella Valle pop up store in Flemington, NJ.
EP 004: AFC Urgent Care, Fuquay-Varina, NC with Aaron Zucker
EP 003: Walmart Supercenter, Albany, NY with Douglas Jerum
EP 002: Walgreens, Paterson, NJ with Al Callegari
Walgreens had a void in the Paterson marketplace which it was eagerly looking to fill. However, land availability, especially the size required by the standard Walgreens footprint, was not readily available in urban marketplaces such as Paterson. In this episode, Al Callegari, DLC Management’s Senior Vice President of Development & Third Party Services, tells the behind the scenes of this project in which he had to acquire eight different pieces of land from five different owners and how he assembled these lands into one complete store.
EP 001: Pet Supplies Plus, Mt Vernon, IL with Josh Goldstein
In our debut episode, we chat with Josh Goldstein, Director of Real Estate at Pet Supplies Plus, the third-largest specialty pet food retailer in the US. In this interview, we tackle a number of tough topics: Does increasing customer dwell time lead to profits? How do you know you’re making the right decision when entering new markets? Is commercial real estate more of an art than a science? After listening to this episode, you’ll know the answers!